West London Physio reviews and feedback - independently hosted by CustomerSure

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

A very male-dominated environment as far as the therapists are concerned and it would be more balanced with at least one female therapist, rather than just the two female receptionists. Strangely old-fashioned atmosphere I think because of this - like stepping back into a typing pool in the 1960s. I did not appreciate my therapist greeting me with a coffee and glass of water - for him. Not a professional or engaging start. Nothing wrong with his skills but altogether a peculiarly off-putting experience of the practice as a whole. – Most importantly, do you have any constructive feedback or rave reviews for us?

6/10 – How would you rate your overall experience at West London Physio?
5/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
5/10 – How happy were you with the treatment you received?
5/10 – How likely are you to recommend us to your family or friends?

Linda Fitzsimons – 28 Nov 19

Hi Linda,

Thanks for taking the time to leave your feedback. Historically we’ve been a majority female practice, but I agree that it would be great to have another female physio and we’re currently looking for one to cover a maternity leave position. In relation to our reception team we actually have a mixed male and female reception team, so you must have been with us on a day when our male receptionist wasn’t there. Rest assured we are a diverse bunch! I’m also sorry that you weren’t offered a drink. We try to make a point of offering all of our patients a drink when they arrive, so will redouble our efforts on that front.

To your point on us having a bit of a 1960’s feel. We’ve tried to create an atmosphere where patients feel comfortable, listened to, and not rushed. That’s not often seen in modern day healthcare. I guess some feel that’s old fashioned, but we think it’s how healthcare should be. We’re a progressive clinic with a world class team of clinicians and the most caring of reception teams. We aim to provide the best care, in a great environment. So I sincerely apologise that we didn't achieve that for you.

Kind regards,

Cameron

Cameron Tudor – 28 Nov 19

Appreciate it’s not a quick fix but distance from the tube and tight staircase are not ideal for patients with limited mobility – Most importantly, do you have any constructive feedback or rave reviews for us?

8/10 – How would you rate your overall experience at West London Physio?
8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
9/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

Susanna Carlini – 27 Nov 19

9/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
9/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

PeterArbuthnot – 27 Nov 19

I was most sympathetically received, and expertly dealt with. Too early to know whether by back is recovering, but I am optimistic. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Robert Gray – 18 Nov 19

9/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Peter McConnon – 18 Nov 19

Kam is great - very calm and reassuring, and I have total faith in his treatment. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Susie – 18 Nov 19

My session of physio with Maggy was so well done and she sorted the back pain I was experiencing. Thank you so much. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Moira Sherriffs – 03 Nov 19

Very much liked Liam and was very satisfied with his treatment. – Most importantly, do you have any constructive feedback or rave reviews for us?

8/10 – How would you rate your overall experience at West London Physio?
7/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
9/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

Rouzbeh Pirouz – 24 Oct 19

Fantastic service and swift resolution of my issue! Cameron Tudor is impressively knowledgeable! – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Jessica Happ – 22 Oct 19

I am really happy to have been recommended to come here! I felt that with each session I had a thoughtful review and treatment to help me progress. Liam went straight to tackling my issue from the 1st appointment and my recovery has moved on much quicker than anticipated. My recommendation would be to place the signage closer to the street so that it is easier to view when walking past. The location can be easy to miss. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Alina Gonzalez – 21 Oct 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Hani Abu Rahmeh – 21 Oct 19

No. The whole thing was excellent. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Eleanor pomeroy – 18 Oct 19

Liam is extremely good and was able to sort out my back issue in 3 seesions. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Fahim Imam-Sadeque – 15 Oct 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Fiona – 15 Oct 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Bianca Dorp – 15 Oct 19

Really happy and impressed with the service and treatment I received. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Will – 15 Oct 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Allicyn K Reed – 20 Sep 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Antoinette Scott – 20 Sep 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Gaurav Burman – 20 Sep 19

I'm very happy with the treatment and advice given by David. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Melvin Nightingale – 03 Sep 19

The knowledge and professionalism of the Physiotherapist that attended to me (David) was exceptional and highly commendable. David was very friendly and made me feel very welcome from the first day I consulted. The Front desk officers were equally very receptive and welcoming, and ensured I got the best of hospitality. – Most importantly, do you have any constructive feedback or rave reviews for us?

9/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Fortune Amos – 03 Sep 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Nigel Ridge – 02 Sep 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Gordon Campbell – 28 Aug 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Elsa – 22 Aug 19

The treatment I got from Kam was first class, and resolved the problem I had. Highly recommend him and the clinic. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Jerry B – 19 Aug 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?

Barbara Sutherland – 19 Aug 19

I would want you to spend more time with your clients make a take away practice packet for continuity . Barrister – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Barrister Mrs Florence Okpaleke – 10 Aug 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Jon Payne – 10 Aug 19

Excellent, professional, kind and caring treatment. Individual rooms, something never seen in the US – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Susan – 10 Aug 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Chris – 05 Aug 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Mari – 31 Jul 19

8/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
9/10 – How happy were you with the treatment you received?
8/10 – How likely are you to recommend us to your family or friends?

Alexander Goodwille – 30 Jul 19

George is not only helpful and friendly but extremely professional and very encouraging. A very positive experience. – Most importantly, do you have any constructive feedback or rave reviews for us?

9/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Jenny Hassett – 25 Jul 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Patrick Campbell – 22 Jul 19

Thanks for fitting me in at short notice. – Most importantly, do you have any constructive feedback or rave reviews for us?

9/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
9/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

JH – 15 Jul 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Grazia – 15 Jul 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Stacey – 08 Jul 19

Staff are so friendly and very welcoming which is extremely important. Very accommodating with appointment times and treatment is always explained which is great. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Corah Stewart – 08 Jul 19

Excellent all round from start to finish – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Customer – 03 Jul 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Judith Sear – 02 Jul 19

David is great – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Bill – 02 Jul 19

8/10 – How would you rate your overall experience at West London Physio?
8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
8/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

Alexander Douglas – 02 Jul 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Michelle Wenman – 28 Jun 19

10/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
9/10 – How likely are you to recommend us to your family or friends?

Verity – 12 Jun 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Daniel Clifford – 11 Jun 19

longer sessions – Most importantly, do you have any constructive feedback or rave reviews for us?

8/10 – How would you rate your overall experience at West London Physio?
7/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
7/10 – How happy were you with the treatment you received?
7/10 – How likely are you to recommend us to your family or friends?

Alberto Molina Gil – 05 Jun 19

Delighted with the advice and treatment from Kam Sowman. – Most importantly, do you have any constructive feedback or rave reviews for us?

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Nick Pomeroy – 16 May 19

9/10 – How would you rate your overall experience at West London Physio?
9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
8/10 – How likely are you to recommend us to your family or friends?

David Rattenbury – 12 May 19

10/10 – How would you rate your overall experience at West London Physio?
10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
10/10 – How happy were you with the treatment you received?
10/10 – How likely are you to recommend us to your family or friends?

Nichola Odey – 08 May 19

West London Physio Reviews

Based on 783 reviews and 783 ratings our customers rate us 9.6/10.

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